Elevating the Passenger Experience Through Airport Design

Dive into the world of airport design and innovation to explore what it takes to create a seamless and enjoyable aviation passenger experience. Mike Rudzinski, Jim Pangburn, and Peter Gargiulo discuss trends and challenges of designing airports for passenger experience. They cover: 

• The importance of passenger personas
• Enhancements to the passenger’s journey from security to boarding
• Designing for the varying needs of different generations 

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Read Mike’s article in Aviation Pros, Treat Your Terminal Like a Theme Park